Terms of Use & Conditions

We welcome you to the THINK JEWELS.GR online store, where the company's products are available for sale under the distinctive title "Think Jewels".

General information

The website www.thinkjewels.gr is the online store for the exhibition and sale of products via the Internet of the Company under the name "THINK JEWELS I.K.E." based in Serres (Profiti Ilias street, no. 30), has VAT number 802038626 of the DOY of Serres, email address info@thinkjewels.gr and telephone service line (+30) 2321 111778

The visitor and customer of the services of the website www.thinkjewels.gr while navigating the website and conducting transactions through it has read and expressly, fully and unconditionally accepted the following terms of use based on a choice, which will be clearly available to him.

The terms of use may be modified at Think Jewels' discretion, provided that notice of the modification is prominently posted and the effective date of such modification. It is clarified that the modification of terms does not affect orders already placed on the effective date of the modification. The use of the services of the above-mentioned website after the effective date of the modification of the terms of use is considered as full and unconditional acceptance thereof. In case of violation of the terms of use, the company may block a certain customer from accessing its website and take any other legal measure.

Completeness and validity of information

Think Jewels is committed to the completeness and validity of the information listed on the website www.thinkjewels.gr regarding the essential characteristics of the products available, except in the case of entries made by mistake during common experience or due to force majeure (e.g. .equipment malfunction).

Limitation of Liability

Think Jewels is not responsible for any technical problems that visitors and customers of the www.thinkjewels.gr website services may encounter when navigating the website and conducting transactions through it and which are related to the operation or compatibility of its own the infrastructure with the operation of the specific website. It is pointed out that Think Jewels bears no responsibility for acts or omissions of third parties, in particular for arbitrary interventions by third parties in the listings of the available products or services or in these terms of use.

The visitor and customer of the services of the website www.thinkjewels.gr is obliged to use the services, functions, information and data of the website in accordance with the provisions of the Law and the rules of good faith and commercial ethics.

Intellectual and Industrial Property Rights

All the content that appears on the website www.thinkjewels.gr (i.e. indicatively: the available products, texts, photos, images, designs, graphics, databases, trademarks, etc.) are the intellectual property of Think Jewels and are protected by the relevant provisions of Greek and European legislation, as well as the relevant international conventions. Likewise, the design and overall presentation of the website www.thinkjewels.gr is the intellectual property of Think Jewels.

Therefore, any total or partial reproduction, publication, distribution to the public, uploading or use in any way and by any means of the protected original material contained on the website www.thinkjewels.gr for commercial or other purposes is prohibited. It is also prohibited to create, publish, distribute to the public and commercially exploit any derivative work of any form, as long as it is created on the occasion of protected original material of Think Jewels that appears on the website www.thinkjewels.gr. Finally, the total or partial reproduction, imitation or falsification of the overall design of the website www.thinkjewels.gr or part of it is prohibited both in terms of its structural elements and in terms of secondary elements that contribute to the creation of its special and original character. Publication also means the dissemination of the content of the original material contained in the specific website through social media (indicatively: Facebook, Instagram, Youtube, etc.). Distribution to the public means any act of disseminating a work protected by intellectual property in the interactive environment of the Internet.

The industrial designs, trademarks and distinctive titles appearing on the website www.thinkjewels.gr are the industrial and intellectual property of Think Jewels and are protected by the relevant provisions of Greek and European legislation, as well as the relevant international conventions. Total or partial reproduction, imitation, falsification, placing on the market, manufacturing, use and commercial exploitation in any way and by means of both the above protected industrial designs, trademarks or distinctive titles, as well as the products in which they may have been incorporated, is prohibited.

Carrying out some of the above actions constitutes an infringement of the intellectual and industrial property rights of Think Jewels, which may claim any positive or consequential damages in accordance with the provisions of the current legislation.

The appearance of the protected content on the website www.thinkjewels.gr cannot be taken as granting a license to use any of the above elements.

Creation of the customer's personal account - Registration

In order to carry out commercial transactions on the website www.thinkjewels.gr it is not necessary to create a personal customer account (registration process). The customer submits his identity information (name, surname or surname, residential address or registered office) and his e-mail address. Next, choose a password.

Think Jewels reserves the right to delete a customer's account if it is found that the information provided by him is untrue or he has never transacted or misuses his account or seeks to deface the website and image.

The customer, as the owner of his email address, bears full responsibility for its use and the content of the messages sent from this address, and must notify Think Jewels of any use of his personal email address by a third party without his permission or without his authorization, as well as any attempt to tamper with his electronic account.

Privacy

The management and protection of the personal data of the customers of the website www.thinkjewels.gr is subject to the provisions of Law 2472/1997 on the protection of the individual from the management of personal data, as applicable, as well as the General Regulation 2016/679/ EU for the protection of personal data (GDPR). The legal basis for the processing of the personal data of the customers of the website www.thinkjewels.gr is article 6§1, element f of the GDPR.

The use of the services of the aforementioned website and the submission of personal data implies the customer's consent to their collection, storage and processing under the conditions stated below and based on an option that will be clearly available to him.

Think Jewels, pursuant to article 6 of the above Law 2472/1997, keeps a file of personal data of its customers for communication and statistical information purposes and may process part or all of the data in this file for statistical or improvement purposes of the services provided. This file includes the customer's contact details (name, surname, postal address and billing address, email address, password), as well as information about the frequency of visits to the website www.thinkjewels.gr, order history, cost per order , wish list, participation in promotions, web browsing data, social media data and cookies.

Think Jewels keeps a record of the e-mail addresses and other personal data of its customers and may send informational messages or promotional messages, unless otherwise expressly chosen by the customer, which will be clearly available to him. The above data are kept for as long as necessary in order to fulfill the purposes defined in the terms of use and in any case for as long as the customer's account remains active on the website www.thinkjewels.gr unless otherwise provided by the applicable tax and commercial legislation. After the expiration of the above period, the personal data of Think Jewels customers are permanently canceled or remain anonymous in an irretrievable manner.

Think Jewels has no right and will not transfer the personal data file of its customers to any third party natural or legal person, unless required by Law.

Rights of data subjects

The customer of the website www.thinkjewels.gr has the right to request by sending a relevant email request:

(a) access to his personal data and information related to their processing in accordance with Article 15 GDPR, as well as a relevant electronic copy

(b) correction of inaccurate data without undue delay or completion of incomplete data by means of a supplementary statement in accordance with Article 16 GDPR

c) the deletion of his personal data in accordance with article 17 GDPR

(d) the limitation of his personal data in accordance with Article 18 GDPR

(e) an electronic copy of his personal data in a structured, commonly used and machine-readable format, for the purpose of transferring them to another data controller (portability) under the terms of Article 20 GDPR

The customer of the website www.thinkjewels.gr has the right to object at any time to the processing of his personal data by withdrawing the general consent to their processing under the terms and conditions of article 21§1 GDPR and citing reasons of overriding interest that override the legal processing interests of his personal data by Think Jewels in accordance with article 6§1, element f of the GDPR. He can also object at any time to the processing of his personal data for the purposes of profiling or direct marketing in accordance with Article 21§2-3 GDPR.

Finally, the customer of the website www.thinkjewels.gr reserves the right to complain to the competent data protection supervisory authority at any time.

In case of submission of personal data of minors, the controller deletes the relevant information at the request of the parent or guardian of the minor. The request is sent to the data protection officer via e-mail at info@thinkjewels.gr

Controller

The company with the name "THINK JEWELS I.K.E." is responsible for the processing of the personal data of the customers of the website www.thinkjewels.gr. The data of the customers of the aforementioned website is collected only for the processing purposes for which they have consented. Data processors are located within the EU and are bound by the General Regulation 2016/679/EU (GDPR). Think Jewels has taken all the necessary technical and organizational measures to ensure that its customers' data is secure and that access to it is done in accordance with the law.

Data Protection Officer

For questions about the website www.thinkjewels.gr or the exercise of your rights during the processing of your data, you can contact the data protection officer at info@thinkjewels.gr.

Use of cookies

We use cookies (small alphanumeric files, which are sent and stored on the computer of the visitor/customer of a certain website, saving his choices, so that they appear automatically during subsequent visits) to facilitate navigation on the www.thinkjewels website. gr, to provide personalized information and process our customers' orders. Cookies are necessary for the operation of the website www.thinkjewels.gr and do not cause damage to the computer of visitors / customers, nor to the files stored on it. Cookies are automatically deleted when the visitor / customer exits the aforementioned website.

The customer of the website www.thinkjewels.gr through the browser settings can at any time delete already stored cookies, block the installation of new cookies, block personalized advertising or ask to be asked every time a cookie is to be installed on his computer based on a choice that will be clearly available to him.

Use of links and hyperlinks

Think Jewels is not responsible for the privacy policy, security of electronic transactions, legality and accuracy of information or services, content and quality of services provided by other websites to which it refers its users through links ( links) and hyperlinks or advertising entries (banners). Likewise, Think Jewels is not responsible for or accepts the content of websites it refers to or links to.

Security of electronic transactions

Electronic transactions are carried out through the SSL (Secure Sockets Layer) security systems of the Banks mentioned in the "Payment Methods" section by redirecting the customer to their website. Think Jewels does not collect, process or store the customer's credit, debit or prepaid card details. Think Jewels is registered in the General Commercial Register (G.E.MH.) of remote suppliers, as provided for in article 3m of Law 2251/1994 on Consumer Protection with number 168871852000.

Methods of payment and execution of the order

Payment is made by credit, debit or prepaid card, PayPal or cash on delivery (more information in the "Payment Methods" section).

Items for sale

On the website www.thinkjewels.gr, jewelry and accessories are available that come with the original label of Think Jewels.

High resolution photos from different angles have been placed in order to highlight the product as best as possible to facilitate the choice of the prospective buyer. It is possible that the images and colors of the products for sale do not fully correspond to reality, due to the internet browser and/or the resolution characteristics of the user's screen.

Most of the products displayed on the website www.thinkjewels.gr are immediately available. In case of ordering an item that is in short supply, the customer is informed by telephone within a period of five (5) working days.

Prices and VAT

The listed prices of the products are in euros (€) and include the corresponding VAT and other legal charges. Think Jewels reserves the right to adjust prices without notice, but is committed to applying the listed price at the time of order. The listed prices do not include shipping costs, which are calculated and added when the order is completed.

Force majeure

Late fulfillment of a certain order is possible for reasons of force majeure without this delay implying any responsibility on the part of Think Jewels. In this case, the company informs the customer of the reason for the delay and sets a new time period for completing the order, giving him the possibility to withdraw from the order with a full refund of the price paid.

Order cancellation and product return policy

Cancellation of the order can be done as long as the processing process has not started and at the latest within 24 hours from the time of its registration on the website www.thinkjewels.gr. The cancellation is carried out either by phone (+30 2321 111778), or by e-mail (info@thinkjewels.gr) by sending a relevant request with the subject "Order cancellation" and filling in the order number. The refund of the sale price is made within ten (10) working days from the date of cancellation in a manner corresponding to the method of payment.

Return of a product due to an error in type, size or (excess) quantity in the delivery, actual defect or lack of quality of the product, which is mentioned on the website www.thinkjewels.gr is done at the expense of Think Jewels after a relevant notification from the customer, which will must be submitted within twenty (20) calendar days from the delivery of the product to be returned either by email (info@thinkjewels.gr) or by phone (+30 2321 111778).

If the defect is found, the product will be repaired or replaced at Think Jewels' discretion, otherwise, in the event that the product cannot be repaired or replaced within a reasonable time, the transaction will be canceled and the price paid by the customer it will be returned to him in the same way as it was paid.

The product to be returned due to an error, actual defect or lack of agreed quality must be accompanied by the relevant documents as well as its original packaging (more information in the "Exchanges and Returns" section).

Right of Withdrawal

In accordance with the provisions of Law 2251/1994 on consumer protection, as amended and in force, the customer may withdraw without reason from a contract for the sale of products at a distance within an exclusive period of fourteen (14) calendar days from the date of receipt of the product by sending to Think Jewels by e-mail the relevant sample letter of withdrawal (link to the letter). After the expiry of the above period, the customer is no longer entitled to exercise the right of withdrawal and Think Jewels has no related obligation towards him.

Upon completion of the aforementioned withdrawal process, the returned product, which must be in its original perfect condition and in its original complete packaging, is either delivered by the customer to Think Jewels headquarters, or sent via courier at the customer's expense. After receiving and checking the returned product and within a period of fourteen (14) calendar days from the exercise of the right of withdrawal, Think Jewels returns to the customer's account the price paid.

Responsibility of Think Jewels from the sale

Think Jewels is bound by the provisions of the Civil Code regarding the sale, as well as the provisions of Law 2251/1994 on consumer protection, as amended and in force. Think Jewels takes the necessary measures for the smooth, safe and continuous operation of the website www.thinkjewels.gr and is not responsible for any damage caused to the customer by browsing the aforementioned website or using its services, in particular due to applications installed without her knowledge or due to technical problems originating from the server of the service.

Applicable Law – Jurisdiction

These terms are subject to the provisions of Greek Law. For any related dispute that arises, the Courts of Athens are exclusively competent.